Privacy Policy

Here at Twisted Leather Creations, we take your privacy very seriously!

What information do we collect?

  • We collect information from you when you place/request an order, submit an email or any of our communication forms, respond to a survey or communication such as an e-mail, or engage in relevant correspondences with us to do business with you.

  • When ordering or submitting a request we may ask you for your name, e-mail address, mailing address, phone number, or other relevant information. You may, however, visit our site anonymously.

  • We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is never used for marketing purposes.

  • Like many websites, we use "cookies" to enhance your experience and gather information about visitors and visits to our website. Please refer to the "Do we use 'cookies'?" section below for information about cookies and how we use them.

How do we use your information?

We may use the information we collect from you when you contact us, purchase products, enter a contest or promotion, respond to a survey or communication, explore our website, or use certain other site features in the following ways:

  • To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.

  • To allow us to better assist you or responding to your customer service requests.

  • To process your transactions in a timely manner.

  • To conduct a contest, promotion, survey or other online feature.

  • If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please refer to the "How can you opt-out, remove or modify information you have provided to us?" section below. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails. Visitors who visit or conduct business with us will be offered a choice to be included in our e-mail list and receive e-mail communications from us.

How do we protect visitor information?

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is only accessible by a limited number of persons who have authorized access to such systems or records and are required to keep the information confidential. When you place orders or communicate with us, we offer the use of a secure server. We do not collect financial/credit card information personally and will never ask for it.

Do we use "cookies"?

Yes. Cookies are small files that a website or its service provider transfers to your computer's hard drive through your online browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved experience. In addition, we use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site services and options in the future.

We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You can do this through your browser settings. If you turn cookies off, you may not have access to certain features that make your site experience more efficient and some of our services may not function properly. However, you can still place orders by contacting us at

Do we disclose the information we collect to outside parties?

Your person information will never be sold, traded, or otherwise transferred to outside parties unless we provide you with advance notice, except as described below. The term "outside parties" does not include business affiliates necessary to complete your requested transaction and will always be accompanied with prior notice of necessity. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

How can you opt-out, remove or modify information you have provided to us?

To modify your e-mail subscriptions, please let us know by emailing us at Please note that due to email production schedules you may receive any emails already in production.

All personal information, and all related information for conducting transactions, will be maintained in strict confidence in order to service that transaction and for record keeping.

Third party links

In an attempt to provide you with increased value, we may include third party links throughout our website. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. However, your experiences and privacy matter to us, and we welcome any feedback about these linked sites (including if a specific link does not work).

Changes to our policy

If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change.

This policy was last reviewed or modified on 2 February, 2024.

  • We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.

  • Online Policy Only - This online privacy policy applies only to information collected through our website and not to information collected offline. We do, however, try our best to protect your offline collected data in accordance with this policy.

  • Your consent - By using our website, you consent to our privacy policy.